Customer Care
Helping You Navigate the Right Bed Choice
At Sleep Eazi, buying an adjustable bed is more than just a purchase; it’s about feeling safe, supported, and confident every step of the way. We’re here to make sure you have peace of mind, from the moment you start looking to long after your bed is delivered.
Why Choose Sleep Eazi?
Trusted by OTs, carers, and families across Australia
No showroom — just honest, personal service direct from the team at Sleep Eazi
Free delivery and installation in QLD, NSW & VIC
10-year warranty for the motors, mattress and the bed base — the best in the industry
Real Stories. Real Results.
Our customers tell us how their Sleep Eazi bed has changed their everyday lives, easing pain, restoring movement, and helping them reconnect with the people and moments that matter most.
Was very impressed with the service that Sleep Eazi provided. After having a severe accident and being stuck in a hospital bed for 8 months, it was an absolute pleasure getting my Sleep Easi bed. Greg provided the personal care and attention I required. He listen to my needs and went above and beyond to recommend the correct bed for my medical needs. I suffered severe post-surgery oedema and he sorted me out with a bed that has relived the swelling in my legs. I shopped around and found Greg to be the most honest and attentive person to suit my needs. I can thoroughly recommend a bed from Sleep Eazi.
Elizabeth Oscar
Highly recommend these beds; not only are the beds great, but the whole process from ordering to delivery was A1. Thank you so much to Greg & his team.
Julie Holden
Warranty & Peace of Mind
Your bed is built to last, and we stand behind it.
- That’s why every Sleep Eazi adjustable bed includes:
- 10-year warranty for the motors, mattress and the bed base. — the strongest in the industry
- Protection for frames, electronics, and materials against faults
- Hassle-free repairs or replacements if something goes wrong
Our beds are designed with stronger motors, thicker steel frames, and high-quality components so you can sleep easier knowing your investment is protected.
Flexible Payment Plans
We know that an adjustable bed is an important investment in your health and comfort. To make it easier, Sleep Eazi offers interest-free payment plans through Humm Finance and Payright.
That means you can enjoy your new bed right away while spreading the cost into manageable instalments — no hidden fees, no pressure.
Returns, Refunds & Fair Support
At Sleep Eazi, we want you to rest easy knowing that your investment is protected.
- Your Statutory Rights
- Nothing in this policy excludes, restricts, or modifies your rights under the Australian Consumer Law (ACL). Our products come with guarantees that cannot be excluded under the ACL.Statutory Rights
- This means:
- You are entitled to a replacement, repair or refund if a product has a major failure.
- If the product has a minor fault, the company are entitled to choose how to remedy the issue.
- This may include:
- Repairing the product
- Replacing the product
- Providing a refund
- These statutory guarantees exist in addition to any warranties we voluntarily provide.
If you encounter any issues, please don’t hesitate to contact us.
Build Your Bed
Don’t know where to start?
Use our guided form to help you find the best fit.
Ready To Talk?
Still have questions? Speak with Greg or a friendly team member. We’re happy to help.